Authorities on Reliable Cars
At Clever Customer, we've chosen four authorities on reliability, we've studied their lists, and we're presenting what we've learned as a result. The first authority is Consumer Reports. They have a long-lived and well-earned reputation of being a consumer advocate. They do their testing on vehicles they purchase, not donated ones. The second authority we are using is Kelley Blue Book. As the de fcato reference on vehicle values, they understand which vehicles hold their value for longer periods of time, a reflection of their quality. The third authority we are using is J.D. Power. The information they collect for their Dependability survey is from actual owners of the vehicles, three years after the vehicles are new. Their surveys are not sponsored by a manufacturer or dealer, they intended to represent the voice of the consumer. The last authority we are using is CarMD. The name might not be as familiar to you, and that's because their customers are primarily auto repair facilities. They collect and analyze data from actual diagnoses and repairs from cars in North America and around the world. One of the reports they publish is a list of vehicles least likely to encounter a “check engine” related problem. We've used the top 20 vehicles from that list on ours.
One thing you would learn from reading all of these lists is that each organization seems to have it's favorites. The same organizations ranks many of the same models year after year, category after category. Part of that result is because those models are reliable. Part of that result may also be some partiality, which is why we're looking at four different ranking organizations. No single model has rankings from all four authorities. Two models, Toyota's Camry and Prius, have three rankings.
So, what is the most reliable car according to our authorities? Find the category you're shopping in the list below and see which models were ranked, and by how many organizations. We've omitted model years in order to help normalize the rankings. One model may have shown up multiple times because different model years of the same model were on different lists due to their value. For example, the same model can be on a “Best under $10,000” for older model years, and a “Best Under $20,000” for newer model years, we list the model once because it's ranked as reliable, regardless of price.