DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard
Product Recall Details
| Product Name | Hover-1 Helix hoverboards (Camouflage and Galaxy colors only) |
|---|---|
| Recall Date | December 21, 2023 |
| Number of units affected | About 25,000 |
| Description | This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard. |
| Retailer(s) | Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200. |
| Hazard | The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard. |
| Available Remedy | Replace Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard. |
Who to Contact if You Own This Product
DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on "Important Recall Information" at the top of the page.