Product Name | Children’s helmets |
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Recall Date | August 21, 2020 |
Number of units affected | About 1,900 |
Description | This recall involves woom bikes USA children’s helmets. The recalled helmets were sold in blue, green, purple, red and yellow and in size S (for small size). Woom is printed on both sides of the helmets and the size “S” appears on the back of the helmet. Only the small-sized helmets are included in this recall. |
Manufacturer | Aurorasports Ltd., of China |
Distributor | woom bikes USA, of Austin, Texas |
Retailer(s) | Online at us.woombikes.com and Amazon.com, and through BikeShopGirl in Colorado and The Family Bike Collective in California from December 2018 through July 2019 for about $70. |
Hazard | The recalled helmets do not meet the federal safety standard, posing a risk of head injury. |
Available Remedy | Refund Consumers should immediately stop using the recalled helmets and contact woom bikes USA for instructions on how to receive a full refund. woom bikes USA is contacting all purchasers directly. |
woom bikes USA toll-free at 855-966-6872 from 9 a.m. to 5 p.m. CT Monday through Friday, via email at safehelmet@woombikes.com or online at https://us.woombikes.com/ and click on Safety and Recalls at the bottom of the page for more information.