Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
Product Recall Details
| Product Name | Power adapters sold with Epson scanners |
|---|---|
| Recall Date | May 1, 2020 |
| Number of units affected | About 314,000 (In addition, 25,000 in Canada) |
| Description | This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. “EPSON” and internal part code “EADP-16CB B” are printed on the label of the adaptor. |
| Retailer(s) | Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter. |
| Hazard | The power adapters can overheat, melt and catch fire, posing burn and fire hazards. |
| Available Remedy | Replace Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter. |
Who to Contact if You Own This Product
Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.
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